Privacy Policy

Last updated: July 2026

Little Moments (“we,” “us,” or “our”) is committed to protecting your family's privacy. This policy explains what information we collect, how we use it, and the choices you have. Little Moments is a parent-directed service and is not intended for children to use independently.

1. Information We Collect

Account information: Name and email address when you register.

Child profiles: Your child's name and date of birth, which you provide to personalize the experience. We do not collect information directly from children.

Memories you capture: Voice recordings, photos, videos, and text you submit. These are used to provide your private family timeline and features you explicitly request.

Usage data: Basic analytics about how you use the app (pages visited, features used). We do not sell this data.

Payment information: Processed entirely by Stripe. We never see or store your card details.

2. COPPA — Children's Privacy

Little Moments is designed for use by parents and guardians. We do not knowingly collect personal information directly from children under 13.

All child profiles are created and managed by the parent or guardian account holder. Voice recordings, photos, and memories you upload about your child are stored privately under your account and are never used to advertise to your child or shared with third parties for commercial purposes.

Parents and guardians can delete their account and associated child profiles from the Profile screen, or contact us for assistance.

3. How We Use Your Information

  • To preserve and organize the memories you capture
  • To send family sharing invitations you initiate
  • To process subscription payments and manage your account
  • To send transactional emails (magic links, invites, receipts)
  • To improve the app and personalize prompts to your child's age and season

We do not use your family's memories or your child's information to train AI models. Your data is yours.

4. AI Processing

When you request an AI-assisted feature such as transcription, selected content is sent to OpenAI solely to fulfill that request. AI storybook generation is currently paused.

We do not use your family's memories or your child's information to train our own AI models.

5. Sharing and Disclosure

We do not sell your personal information. We share data only with:

  • Supabase — secure database and file storage (SOC 2 compliant)
  • OpenAI — AI story and illustration generation
  • Stripe — payment processing (PCI DSS compliant)
  • Resend — transactional email delivery
  • Vercel — application hosting
  • PostHog — privacy-limited product analytics when enabled; session recording and automatic interaction capture are disabled

Family members you invite can view memories and stories you explicitly share with them. You control who has access and can revoke access at any time.

6. Data Retention and Deletion

Your memories, stories, and child profiles are retained as long as your account is active. If you cancel your subscription, your data remains accessible on the free tier.

You can permanently delete your account and associated data in the app under Profile → Data & Privacy. You may also email us for assistance; we will respond within 30 days.

7. Security

Data is encrypted in transit (TLS) and at rest. Database records are protected with row-level security. Photos, voice recordings, and videos are served through private links that check who you are and what you're allowed to see before anything loads. Media uploaded before this protection launched may still use hard-to-guess direct links until the memory is re-saved.

8. Your Rights

You have the right to access, correct, export, or delete your personal data at any time. Export and deletion are available directly in the app under Profile → Data & Privacy — no email required. You can also contact us at the email below and we will respond within 30 days.

9. Changes to This Policy

We will notify you by email if we make material changes to this policy. Continued use of Little Moments after changes take effect constitutes acceptance of the updated policy.

10. Contact

Questions about this privacy policy or requests to delete your data:

privacy@littlemoments.io